How often does someone say to you something like the below?

• “You’re not hearing me”

• “You’re not listening to me”

• “You need to work on your listening skills”

• “I don’t feel heard”

If you’re a change agent / leader who is hearing this at least once a week, whether it’s in your professional or personal life, then it’s time to admit to yourself, you could improve your listening skills. Here’s what you can do.